Configuring Automated Data Exchanges

This article provides an overview of the automated data exchange capabilities in the platform.


Automated Data Exchanges enable the syncing and securing of data between enterprise business systems. We support the importing and exporting of data from one business system to another through the use of these automated data interchanges. Typical data feeds include importing Human Resource Information System (HRIS) data into our platform, or exporting completion data from our platform into a Learning Management System (LMS) such as Cornerstone, Saba, SumTotal and many others.

We expose these asynchronous data exchange services in the form of automated or manual batch import and batch export operations.  

Batch import and export files are UTF-8 encoded, CSV-based flat files that are transferred via our secure FTP gate (SFTP) to ensure encryption while in transit. For an optional additional layer of security, enable PGP encryption.

Import capabilities

  • Adding users
  • Updating users
  • Deactivating users
  • Assigning users to cohorts
  • Assigning users to communities

Export capabilities

  • Click-stream data
  • Community discussion activity
  • Community articles, documents, and video utilization
  • User audits
  • Course activities

Setup process

Contact your Customer Success representative to discuss your organization’s goals in leveraging an automated data exchange, which is the first step toward setting up an automated data exchange. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.