How to Add and Modify Community of Practice Admins

This article discusses how to add admins to a Community of Practice, including the permissions granted to each admin role.

What is a community admin?

In each Community of Practice, there are several people that need permissions above those of the learners. Each type of admin may need a slightly different set of permissions based on their role in the learning experience, so the platform offers several admin role options that can be selected when assigning an admin to a community.

Community admins perform all of the tasks associated with building and managing an impactful Community of Practice, including adding and editing resources for the community, adding and removing members, sending Pings, managing featured users, and others. 

How to add a community admin

  1. Click on the admin tools gear icon on the top right of any page.
  2. On the next screen, click Communities on the left panel.
  3. Locate and click on the community you would like to update. Do not click on the View button, and instead click on the name of the community itself. Tip: for faster navigating, use the status filter and/or sort any columns in the page.
  4. On the left panel, click Admins to go to the community Admins page.
  5. Type in the email address or name of the admin you’d like to add and select them when they appear.
  6. Next, from the dropdown, select the admin role for the admin. Note: As you hover over each admin role, a popup will appear showing the permissions granted for that admin role.
  7. The admin roles and their respective permissions include the following:

    Role Permissions
    Community Manager
    • Can add/edit community items
    • Can delete community items
    • Can manage events in this community
    • Can manage featured users in this community
    • Can add and remove news stories for this community
    • Can add and remove resources for this community
    • Can edit and remove discussion topics
    • Can send emails and other notifications
    • Can view the reports related to a cohort
    Content Editor
    • Can add and remove resources for this community
  8. Click Add to add the admin. To remove an admin, click Remove.

If you would like any of your admins to appear on the community page and be visible to the learners in the community, you can add them as Featured Users.

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