How to Bulk Modify Accounts as an Admin
This article outlines how to bulk modify accounts as an admin using an automated data feed. Learn more about how to modify an individual account as an admin.
If your organization has not set up an automated data feed to send user account data to our platform, there is no way to bulk modify accounts as an admin. Instead, you can modify individual accounts as needed. Learn more about how to set up automated data exchanges.
If your organization has set up an automated data feed to send user account data to our platform, learner data will automatically update in our platform as long as the data has been updated in the data feed file. In other words, as long as the data system the feed is sourced from (typically an HRIS) is updated, the data will be updated after the next feed.
Note: If a learner or admin changes a learner’s email address in the platform but does not update the automated data feed, or if the email address in the data feed is updated but the email address in the platform isn’t updated, the learner will have two accounts the next time the data is fed into the platform. One account would have the old email address and one would have the new email address. Learn more about how to solve for a learner that has multiple accounts.