How to Change Your Email Address

This article describes how to change your email in the platform at any time.

  1. Hover over the Account Menu at the top right of the page and click on Edit Profile
  2. Change your email address by entering the new email address in the Email field in the Profile section. 
    • Note: There cannot already be an account associated with the new email address you are attempting to use. If you are attempting to change your email address in your original account due to having multiple accounts, you must first ask your organization’s learning leader to change the email address in the incorrect account to something else and then deactivate that account. Then, once the email address you’d like to use is available for use in the platform, you can enter it in the Email field.
  3. Click Save at the bottom of the page to save your changes.
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