System Requirements

You can access our platform from various devices and browsers, on both PC and Mac desktops/laptops, as well as mobile devices. Our system requirements for these follow below.

System compatibility test

  • To test your system, click Support in the footer after logging into your domain. Then, click Technology Test.

Minimum system requirements

  • Browser: The latest Microsoft Edge, Apple Safari, Google Chrome, or Mozilla Firefox (Note: Internet Explorer is no longer supported)
  • Broadband connection with 1+Mbps
  • Access to HTTPS port 443
  • TLS 1.2 support
  • Access to view HLS and RTMP video streams of H.264 video
  • Adobe Flash Player plug-in version 11.4 or higher (only necessary if content embeds Flash objects)

Computer supported hardware - desktop

  • RAM: 512MB or more
  • Processor: 1.83GHz Intel Core Duo or faster
  • Sound: Audio capability with speakers or headphones

Computer/Mobile device supported operating systems

  • Windows 7, Windows 8.x, and Windows 10 or higher
  • Apple Mac OS X 10.10 or higher
  • Apple iOS 7+ for iPad and iPhone
  • Google Android 5.0+ for tablets and phones
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